Terms and Conditions for the Arrangement of Motor Carrier Transportation

All 48 States Auto Transportation Inc.

Introduction

These Terms and Conditions of Service (“Terms”) form the agreement between you, the customer (“Customer”), and All 48 States Auto Transportation Inc. (“Company”) for arranging motor-vehicle transportation services. The version identified by the effective date below applies to an Order accepted while that version is in effect. Later revisions apply only to Orders accepted after the revised version is posted at https://www.all48statestransport.com/terms-and-conditions unless a change is required by law or the parties expressly agree otherwise in writing. If these Terms conflict with an Order Confirmation or Customer Shipping Contract, the document that expressly overrides a specific provision controls as to that provision; otherwise these Terms control.

1. Definitions

Ancillary Services — supplementary services (e.g., temporary storage) requested by Customer and facilitated by Company.

Bill of Lading (BOL) — the shipping document recording weight, condition, and other shipment details.

Bill to Party — the person or entity designated to receive the invoice.

Business Day — Monday through Friday, 8:00 AM–5:00 PM local time at origin or destination, excluding federal holidays and weekends.

Carrier / Motor Carrier — the company selected by Company to physically transport the Shipment under its own operating authority and insurance.

Consignor / Shipper — the party from whom the Carrier picks up the Shipment.

Consignee — the party to whom the Carrier delivers the Shipment.

Customer Shipping Contract (CSC) — the service agreement finalizing the terms of a specific shipment. If Customer requests changes after the CSC is finalized, or the CSC is not completed before the First Available Date (FAD), the estimated pickup window may be revised.

First Available Date (FAD) — the date Customer indicates the vehicle will be ready for pickup.

Freight Broker — a licensed intermediary that arranges transportation but does not itself transport property.

Order — Customer’s request for Company to arrange transportation.

Pickup Window — the estimated timeframe, typically 1–5 business days following the FAD.

Remote Location — a pickup or delivery address more than fifteen (15) miles from a major metro area, interstate interchange, or other location normally accessible to standard open-carrier equipment, or one requiring ferry/barge access. Remote Locations may have extended pickup windows and additional fees.

Shipment / Vehicle — the vehicle described on the Bill of Lading.

2. Agreement to Terms; Electronic Signature

By submitting a Shipment, signing the CSC electronically, or making a payment, Customer agrees to be bound by these Terms and confirms having read them. Electronic signatures carry the same legal force as handwritten signatures under the federal E-SIGN Act and applicable state law.

These Terms govern the Shipment and any Ancillary Services. In the event of a discrepancy between these Terms and a Bill of Lading or other shipping documents, these Terms control, except where the Bill of Lading governs Carrier liability under the Carmack Amendment (see Section 12).

Company’s broker services are substantially performed once a Motor Carrier is assigned and accepted for the shipment. Refund eligibility after Carrier acceptance is governed by Sections 8(b), 8(f), and 8(g) below.

Customer represents that they are at least 18 years old, have legal authority to enter this agreement, and are the registered legal owner of the Vehicle or are authorized by the owner to arrange its transport.

3. Quotations

Quotations are valid for seven (7) calendar days and represent estimated costs based on current market conditions and carrier availability. Final pricing may be adjusted based on actual vehicle weight, make, model, condition, dimensions, or number of vehicles. Company will disclose any pricing adjustment to Customer before dispatch, and Customer may accept the revised price or cancel under Section 8.

4. Customer Responsibilities: Vehicle Preparation and Delivery

Customer warrants that the Shipment is accurately described in the Bill of Lading and other shipping documents, and that it complies with applicable law, including customs and Hazardous Materials rules.

Vehicle Preparation. Customer must remove loose or fragile external components (e.g., low-hanging spoilers, non-permanent racks) before transport. Customer is responsible for damage or injury caused by parts that were not properly secured or removed.

Operable Condition. Vehicles should be in normal working order unless otherwise disclosed at booking. Keep fuel between a quarter and half tank unless the Carrier instructs otherwise.

Alarms. Disarm vehicle alarms or provide instructions before transport. If an alarm activates without a way to deactivate it, the Carrier may silence it by reasonable means.

Personal Property. Motor carriers are licensed to transport vehicles as freight, not household goods. Customer may leave one bag of personal items (up to 100 lbs) in the trunk or cargo area, disclosed prior to pickup. Undisclosed items may result in removal at pickup or a reclassification fee. Carrier cargo insurance does not cover personal property left in the vehicle; any such items travel at Customer’s risk.

Oversized or Inoperable Vehicles. Additional charges may apply for oversized or non-running vehicles. Undisclosed inoperable status at pickup may incur a $250 handling fee, payable to the Carrier.

Carrier Identity Verification. Company will provide Carrier identifying information (USDOT/MC number, company name, driver ID) before pickup. Customer should confirm this matches the arriving driver before releasing the Vehicle, and should contact Company at 866-854-0835 if it does not.

Pre-Trip and Delivery Inspection. Carrier and Customer will jointly inspect and document the Vehicle’s condition at pickup and delivery on the Bill of Lading. Customer should keep a copy of the signed Bill of Lading from both pickup and delivery, as it is the primary record for any damage claim.

Tolls. Customer should deactivate or remove toll transponders before transport; Customer is responsible for tolls incurred during transit.

Prohibited Items. Customer agrees not to leave hazardous materials, weapons, ammunition, controlled substances, perishables, animals, high-value items, or irreplaceable personal items in the vehicle during transport.

High-Value Vehicles. For vehicles valued over $75,000, or classic/exotic/modified vehicles, Company recommends enclosed transport and independent cargo insurance. Company is not liable for market depreciation or diminished-value claims on vehicles shipped by open carrier.

Address Changes. Changes to pickup or delivery address should be submitted in writing at least 48 hours before the scheduled time. Changes made after Carrier dispatch may involve additional charges set by the Carrier.

California Residents. California residents may contact the Complaint Assistance Unit, Division of Consumer Services, California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834; (916) 445-1254 or (800) 952-5210; dca@dca.ca.gov.

5. Independent Contractor Status

Company is not an agent of the Customer or of any Motor Carrier. Motor Carriers operate as independent contractors under their own authority, equipment, and insurance. Company has disclosed its broker status to Customer prior to these Terms taking effect.

Once a Vehicle is tendered to the assigned Carrier, Company does not control the Carrier’s routes, equipment, personnel, or driving decisions, though Company may monitor status and facilitate communication between the parties.

6. Carrier Selection

Company performs commercially reasonable screening of Carriers, including verification of active operating authority, insurance, and safety/out-of-service status through FMCSA’s public SAFER database and industry carrier-verification tools. Company does not knowingly assign Carriers with an active FMCSA out-of-service order or Unsatisfactory safety rating.

Carriers are required to maintain active FMCSA authority, public liability insurance of at least $750,000, and cargo insurance of at least $100,000 per shipment, unless otherwise disclosed. Company verifies — but does not independently audit or guarantee — Carrier insurance coverage.

Company’s aggregate liability to Customer for claims arising from its broker services is limited to the broker fee actually paid by Customer for the specific shipment at issue.

Customers seeking additional protection may purchase TransitShield, described in Section 12(d). Company recommends TransitShield for vehicles valued over $50,000.

7. Waiver

A party’s failure to enforce any provision, or its waiver of a specific breach, does not waive that provision generally or any future breach.

8. Payment, Cancellation, and Refunds

(a) Deposit and Payment

A deposit becomes due once a Motor Carrier is assigned to the shipment. For full-payment orders of $2,000 or more, payment must be made by ACH/eCheck, bank wire, or certified check; credit cards are not accepted above that threshold. For Cash-on-Delivery (COD) orders, the deposit may be paid by credit card; any balance due at delivery is paid directly to the Carrier by cash, cashier’s check, or money order, unless otherwise agreed in writing.

Customer must pay all undisputed charges when due. Customer retains all rights under applicable card-network rules and law to dispute unauthorized or incorrectly processed charges; nothing in these Terms limits that right. If the Carrier’s lawful balance is unpaid at delivery, the Carrier may exercise storage or lien rights available to it under its own Bill of Lading and applicable law — Company does not control or direct this process.

(b) Cancellation by Customer

Customer may cancel an Order at no cost any time before a Carrier accepts the Order. A cancellation fee of $250 applies if the Order is canceled after Carrier acceptance, covering carrier vetting, rate negotiation, dispatch coordination, and reserved truck space already performed. The $250 fee also applies where:

• inaccurate vehicle or shipment details were provided by Customer and prevented pickup;
• Customer-imposed restrictions or unresolved payment issues prevent pickup within the estimated window; or
• Customer fails to finalize the Customer Shipping Contract before the First Available Date.

Cancellation requests must be submitted in writing to info@all48statestransport.com. Refundable deposits canceled under this section may be applied toward a new shipment within three (3) months of cancellation.

If a Motor Carrier arrives within the scheduled window and cannot load the Vehicle due to Customer unavailability, vehicle unreadiness, or undisclosed vehicle issues, a $200 dry-run fee applies in addition to any cancellation fee. A $150 rescheduling fee may apply if Customer requests a pickup-window change after Carrier assignment; the original window is voided and a new one is set based on then-current carrier availability.

Before releasing the Vehicle at pickup, Customer may decline the assigned Carrier and request a replacement. Releasing the Vehicle to the assigned Carrier confirms Customer’s approval of that Carrier.

(c) Cancellation by Company

Company may cancel an Order for cause, including abusive or threatening conduct toward staff or carriers, knowingly false shipment information, repeated violation of these Terms, or conduct that creates legal, safety, or operational risk. Where Company cancels for one of these reasons after Carrier assignment, the $250 cancellation fee in Section 8(b) applies, and Company may offset it against any refund otherwise due.

(d) Past-Due Invoices

Past-due invoices accrue a service charge of the lesser of 2% per month or the highest rate permitted by law. Customer is responsible for reasonable attorney’s fees and costs Company incurs collecting a past-due, undisputed balance.

(e) Price Adjustments

Company may adjust a quoted price if the original quote relied on inaccurate or incomplete information from Customer, or if Customer requests changes to the vehicle, route, locations, or other material shipment details. Any adjustment will be disclosed to Customer, who may accept it or cancel under Section 8(b).

(f) Refunds

Customer is entitled to a refund of the unfulfilled portion of services. Company will refund all payments if Customer submits a written cancellation before a Carrier accepts the Order, or if cancellation is requested due to a tariff increase before a Carrier is assigned. Refunds are not available once a Carrier has been assigned and accepts the shipment, except as provided in Sections 8(g) (RateShield) and 19 (Expedited Pickup).

(g) RateShield — 30-Day Price Lock

Once an Order is confirmed, the transport price is protected for thirty (30) calendar days (the “RateShield Period”), provided Customer has not modified the Order, all booking information is accurate, the vehicle has not been listed with another broker or carrier during this period, and the vehicle remains available for pickup.

If the assigned Carrier requires more than the confirmed carrier-payment amount during the RateShield Period, Company will cover the increase up to $300 per vehicle. If the increase exceeds $300, Company will disclose the difference and obtain Customer’s approval before dispatching at a revised price.

RateShield does not apply where the vehicle’s condition or location was misrepresented, or where market disruptions (fuel spikes, extreme weather, regional capacity shortages, government action) affect pricing; in those cases Company will disclose any needed adjustment and obtain Customer’s approval before dispatch.

If Company cannot assign a Carrier within the RateShield Period, Customer may extend the booking at the then-current rate or cancel for a full refund. Customer should communicate this choice in writing within seven (7) days of the Period’s expiration; absent a response, the Order is extended at the then-current rate.

(h) Stored Payment Method

By providing payment information, Customer authorizes Company to securely store the payment method and to charge it once a Carrier is assigned to the shipment, without requiring re-entry of card details. No charge is processed at booking unless stated otherwise at checkout. The amount charged is either the COD deposit (calculated at assignment) or the full disclosed transport amount for full-payment orders. Company retains records of this authorization, including timestamp and IP address, to verify consent in the event of a payment dispute.

9. Bills of Lading

Bills of Lading are non-negotiable. Inclusion of Company’s name on a Bill of Lading is for administrative convenience only and does not make Company a carrier. Company may negotiate contracts with Motor Carriers that include reasonable limitations on Carrier liability for loss or damage, and Customer agrees to be bound by such limitations.

10. Pickup and Delivery Locations

The Carrier will pick up and deliver as close to Customer’s specified location as safely possible. An alternate loading/unloading point may be required due to low-hanging trees, overhead wires, narrow roads, or local access restrictions. Pickup or delivery at Remote Locations may involve extended windows and additional charges, disclosed in advance where possible.

11. Indemnification

Customer agrees to indemnify and hold Company harmless from third-party claims, losses, and reasonable costs (including attorney’s fees) directly arising from: (a) Customer’s own acts or omissions in preparing or loading the Vehicle; (b) Customer’s breach of these Terms; or (c) Customer’s provision of false or materially inaccurate shipment information. This indemnity does not extend to claims arising from Company’s own negligence or willful misconduct.

12. Loss, Damage, or Delay Claims

As a broker, Company does not take physical custody of the Vehicle and is not the party liable for cargo loss or damage under the Carmack Amendment (49 U.S.C. §14706), which governs Motor Carrier liability. Claims for loss, damage, theft, or delay should be filed with the assigned Motor Carrier. Company will assist in facilitating communication between Customer and the Carrier regarding such claims.

Cargo insurance carried by Carriers typically excludes: mechanical or electrical issues unrelated to handling; pre-existing or unseen undercarriage damage; damage to convertible/vinyl tops, antennas, or aftermarket accessories; tire and rim damage; road-debris scratches; personal items left in the vehicle; and weather events or acts beyond the Carrier’s control. Customers who want broader protection should review Section 12(d) below.

(a) Claims Procedure

Claims should be submitted to Company within 48 hours of delivery for apparent damage, or within 5 business days for concealed damage discovered after delivery. Apparent damage should be noted on the Bill of Lading at delivery. Company will acknowledge a claim within 3 business days and provide an initial response or Carrier referral within 10 business days.

Claims should include: (i) the damage notation on the Bill of Lading, (ii) photographs taken at or near delivery, and (iii) a written repair estimate where available. Claims lacking this documentation may take longer to process or may be declined by the Carrier or insurer. Company, the Carrier, or the Carrier’s insurer may request to inspect the Vehicle at the delivery location. Filing a claim does not relieve Customer of the obligation to pay undisputed freight charges when due.

(b) Scope of Company’s Liability

As a Company’s role is limited to arranging transportation. Customer’s primary remedy for loss, damage, or delay to the Vehicle is against the Motor Carrier. Company is not liable for loss, delay, or damage caused by the Carrier’s, Customer’s, or a third party’s acts or omissions, and does not provide compensation for loss of vehicle use or rental-car costs during a damage dispute.

(c) Limitation of Damages

To the extent permitted by law, Company’s liability for claims relating to its broker services is limited to direct damages and does not extend to special, incidental, or consequential damages such as lost profits or lost market value.

(d) Insurance

Company recommends Customer obtain independent cargo insurance. If offered at checkout, TransitShield is optional shipper’s-interest transit insurance facilitated through Tint Embedded Insurance Services, LLC (“Tint”) and underwritten under Tint’s Trusted Transport policy (policy documentation: https://support.tint.ai/trusted-transport/policy-documentation). The Tint policy documents in effect at the time of purchase govern all coverage terms; the summary below is for convenience only.

• Add-on, not automatic. TransitShield costs $99 per vehicle and must be affirmatively selected at booking.
• Facilitation only. Company is not the insurer, is not a party to the Tint policy, and has no role in claim approval or denial decisions.
• Coverage summary. Subject to the Tint policy, coverage applies to direct physical loss or damage during transit within the contiguous U.S., from first movement at origin through delivery. Per-vehicle limit is the lesser of $200,000, actual cash value, or declared value, with an aggregate limit up to $1,000,000 per shipper per load. Eligible vehicles generally include cars, trucks, SUVs, and vans valued up to $200,000; motorcycles, RVs, trailers, and watercraft are excluded unless separately endorsed.
• Key exclusions. Pre-existing/concealed damage, normal wear, inadequate preparation, personal property left in the vehicle, diminished value, and mechanical/electrical breakdown not caused by a covered event.
• Photo documentation required. Date/time-stamped photos of the vehicle before shipment (and comparable photos at delivery if a claim is filed) are required by the policy; missing photos can result in a claim denial.
• Claims contact. support@tint.ai or (909) 505-2338; claims should be reported within 7 days of loss.
• Cancellation. Coverage may be canceled before transit begins via the Platform Portal or in writing, with premium refunded to the original payment method. It cannot be canceled after transit begins.
• Governing law. The Tint policy is governed by the law of its issuing state, with disputes venued in New York, New York, unless the insurer agrees otherwise in writing.

(e) Claims Correspondence

Standard claim communications may be sent to info@all48statestransport.com. Formal legal notices should be sent by certified mail to: All 48 States Auto Transportation Inc., 4175 Davie Rd Suite #106 Davie, Florida 33314.

13. Dispute Resolution; Governing Law

Good-Faith Resolution. Before pursuing formal action, both parties agree to make reasonable efforts to resolve any dispute through direct communication.

Arbitration. Disputes not resolved informally within 30 days of written notice may be submitted to binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association under its Consumer Arbitration Rules. Notice of intent to arbitrate should be sent by certified mail or courier (signature required) to: All 48 States Auto Transportation Inc., 4175 Davie Rd Suite #106 Davie, Florida 33314.

Either party may instead bring a qualifying claim in small claims court, and either party may seek emergency injunctive relief in court to prevent irreparable harm or to protect intellectual property, without first completing the informal-resolution step.

Fees. For disputes under $10,000, Company will advance AAA filing and administrative fees, subject to reallocation in the final award.

Individual Claims Only. Claims must be arbitrated individually; neither party may bring or participate in a class, collective, or representative action. If a court finds this class-action limitation unenforceable as to a particular claim, that claim (and only that claim) may proceed in court in Ada County, Idaho, while all other claims remain in arbitration.

Jury Trial Waiver. To the extent any claim proceeds in court rather than arbitration, both parties waive the right to a jury trial for that claim.

Confidentiality. Arbitration proceedings and outcomes are kept confidential between the parties, except as required by law or to enforce the award.

Time Limit. Claims must be brought within three (3) years of the date the dispute arose.

Governing Law. These Terms are governed by the laws of the State of Idaho and applicable federal transportation law (49 U.S.C.), without regard to conflict-of-laws principles. Any claim not subject to arbitration will be brought in state or federal court in Ada County, Idaho.

California Residents. California consumers may contact the Complaint Assistance Unit, California Department of Consumer Affairs, 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834; (916) 445-1254 or (800) 952-5210.

14. Pickup and Delivery Timing

Pickup and delivery dates provided by Company are estimates, not guarantees, and may be affected by weather, road conditions, or carrier availability. Company and Carrier are not liable for costs (such as car-rental or lodging expenses) arising from delivery delays outside their control.

15. Confidentiality

Pricing quotes and related information shared between the parties are confidential and should not be shared with third parties without permission.

16. Trademarks

Customer may not use Company’s name, logo, or trademarks in advertising, promotional materials, or business-development efforts without Company’s prior written consent.

17. Undelivered Freight and Storage

If a shipment cannot be delivered due to the Consignee’s unavailability or an error attributable to the Consignor, the Carrier will make a diligent effort to notify the Consignor and will place the Vehicle in storage. Storage and redelivery fees are set by the Carrier and are Customer’s responsibility; Company does not control or profit from these fees.

18. Payment Disputes

Credit card disputes are reviewed against these Terms and the services actually rendered. If Company demonstrates that a disputed charge was valid and authorized, a $250 administrative fee may apply to cover the cost of responding to the dispute.

19. Expedited Pickup Service (Optional Add-On)

For an additional fee disclosed at checkout, Customer may select Expedited Pickup Service, under which Company commits to arrange Carrier pickup within 48 hours of the confirmed First Available Date, subject to the terms below.

• Eligibility. Available for select routes and standard (non-remote, operable) vehicles; must be affirmatively selected at booking.
• Commitment. If Company fails to arrange pickup within the 48-hour window for reasons within its control, Customer’s remedy is a full refund of the Expedited Pickup surcharge plus priority rescheduling at no extra cost.
• Customer Responsibilities. Vehicle must be accessible at the agreed location; changes should be communicated at least 48 hours before the window begins.
• Exclusions. The 48-hour commitment does not apply where the delay results from Customer unavailability, inaccurate information, unsafe/inaccessible locations, a Carrier’s post-acceptance cancellation, or force majeure. Company will notify Customer promptly and offer alternatives in these cases.
• Other Add-Ons. Enclosed transport, top-load preference, inoperable-vehicle handling, and TransitShield are separately priced and apply only if affirmatively selected. If an add-on cannot be fulfilled, Company will refund that add-on’s charge; the rest of the Order continues.

20. Changes to These Terms

Company may revise these Terms by posting a dated version at https://www.all48statestransport.com/terms-and-conditions. Each version applies prospectively to Orders accepted on or after its effective date. Company retains archived versions and Customer’s acceptance record.

21. Website Access

Company owns all intellectual property in its website. Subject to these Terms, Company grants Customer a limited, non-exclusive, revocable license to use the website to obtain transportation services. The website is provided “as is”; Company is not liable for indirect or consequential losses arising from website use, to the extent permitted by law.

22. Electronic Communications and SMS Consent

By opting in at checkout or on the website, Customer consents to receive electronic communications (email, SMS, push notifications) related to quotes, orders, pickup, delivery, billing, and support.

• SMS. Customer represents they are the account holder or authorized user of the phone number provided. Message frequency varies by order activity; standard message/data rates may apply.
• Opt-Out. Reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any message, or contact Company directly, to revoke marketing consent. A confirmation message may follow. Opting out of marketing messages does not disable service messages reasonably necessary to complete an active Order.
• Help. Reply HELP or email info@all48statestransport.com.

23. General Provisions

Entire Agreement. These Terms, together with the Order Confirmation and any documents they incorporate by reference, are the entire agreement between the parties and supersede prior communications on the same subject.

Severability. If a provision is found invalid or unenforceable, the remaining provisions remain in effect, and the invalid provision will be interpreted to be enforceable to the extent possible.

Assignment. Customer may not assign rights or obligations under these Terms without Company’s written consent. Company may assign its rights and obligations without notice.

Force Majeure. Company is not liable for failures to perform caused by events beyond its reasonable control, including acts of God, pandemics, governmental action, or labor disputes.

Commercial Customers — Carrier Non-Solicitation. Vehicle dealers, auction houses, fleet operators, and other commercial customers agree not to directly solicit Motor Carriers introduced through Company for nine (9) months after completion of the relevant shipment. Breach of this provision entitles Company to a commission of 15% of gross revenue generated from traffic the commercial customer directs to that Carrier outside this Agreement.

Contact Information

All 48 States Auto Transportation Inc.

Address: 4175 Davie Rd
Suite #106
Davie, Florida 33314

Email: info@all48statestransport.com

Office:  866-854-0835

Fax: (954) 986-9969

This Terms & Conditions Policy is effective as of September 9, 2026, and supersedes all previous versions.